Privacy Policy

Introduction

Caliber Roofing & Construction LLC ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website caliber-roofing.com or use our services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact form or request an estimate
• Call or email us directly
• Schedule a service appointment
• Sign up for our newsletter or promotional communications
• Apply for financing

This personal information may include:

• Contact Data: Full name, email address, phone number, and mailing address
• Property Information: Address of the property requiring services
• Financial Data: Information necessary for financing applications or payment processing
• Project Details: Information about your roofing or construction needs

Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited on our site
• Time and date of your visit
• Time spent on pages
• Referring website

How We Use Your Information

We use the information we collect in the following ways:

• To Provide Services: Schedule appointments, provide estimates, and complete roofing/construction projects
• To Communicate: Respond to inquiries, send appointment reminders, and provide project updates
• To Improve Our Services: Analyze usage patterns and gather feedback
• For Marketing: Send promotional materials about our services (with your consent)
• For Legal Compliance: Comply with applicable laws and regulations
• To Process Payments: Complete transactions and send invoices
• To Protect Rights: Enforce our terms and conditions and protect against fraud

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following situations:

• Service Providers: With trusted third-party vendors who assist us in operating our business (e.g., payment processors, email service providers)
• Insurance Companies: When assisting with insurance claims, with your consent
• Legal Requirements: When required by law or to respond to legal process
• Business Transfers: In connection with a merger, sale, or acquisition of our business
• Protection of Rights: To protect the rights, property, or safety of Caliber Roofing, our customers, or others

Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• SSL encryption for data transmission
• Secure storage of personal information
• Limited access to personal information on a need-to-know basis
• Regular security assessments

However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

Your Rights and Choices

You have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Opt-Out: Unsubscribe from marketing communications at any time
• Do Not Track: We do not currently respond to Do Not Track browser signals

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to:

• Remember your preferences
• Understand how you use our website
• Improve your experience
• Deliver relevant advertising

You can control cookies through your browser settings. Disabling cookies may limit your ability to use certain features of our website.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our services are not directed to individuals under 18 years of age, and we do not knowingly collect personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete that information.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated "Last Updated" date at the top of this page. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

Contact Us

If you have questions or concerns about this Privacy Policy or our privacy practices, please contact us at: